Services
CUSTOMER SERVICE
Westwood's people make a difference. Our dedicated customer service and delivery teams provide a personalized approach that is unique in today's transportation environment. Located close to the Port of Tacoma, our regionally-focused teams are easily accessible and provide local, port-based knowledge to help meet customer's needs.
Service Features: |
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| Fast, friendly communication directly with a customer service representative |
| Sophisticated online systems for instant access to your shipment status |
| A strong proactive cargo management system to respond to your needs |
| Up-to-date information from beginning to end of your shipping experience |
| Experts trained in specialized areas such as hazardous cargo, over-dimensional cargo, and U.S. and Canadian customs |
CONTAINERS
Our mission is to provide the best delivery services for containerized cargo in the transpacific market. Westwood goes above and beyond other carriers by combining high-touch customer service with expertise in providing door-to-door logistics solutions, and continually enhancing our technology to meet customer requirements.
View Intermodal Network Map
Forest Products
Building on a long history of transporting forest products, we continuously improve cargo handling methods and equipment to safely handle your sensitive shipments. As the only carrier to provide fixed-day liner service for forest products, Westwood offers a reliable logistics solution to meet your production and inventory management needs.
Breakbulk / Project Cargo
Our specialized vessels provide dedicated underdeck space for weather protection. We use the most advanced cargo handling technology available to meet the diverse needs of our customers. Our state-of-the-art 45 metric ton gantry cranes handle cargo up to 85 feet (26 meters) and permit cargo operations at ports where shore-based cranes are not available.
